Please Be Advised
Evil Bikes will accept product exchanges within 30 days of the original purchase date. The product MUST be in original condition and in the original packaging. If it isn't in the same condition and packaging that it was when you received it, then it isn't able to be returned for exchange! Evil Bikes will only process exchanges for product that was purchased online directly from Evil Bikes. If you purchased from a Evil Bikes dealer then you must contact them for their return/exchange policy. You also need to be the original purchaser with a valid Evil Bikes order confirmation or Evil Bikes factory sales receipt. We only exchange returned product for another Evil Bikes product - we do not give cash refunds. You will be responsible for the shipping costs to get the product to us. Contact the Evil Bikes warranty department at firstname.lastname@example.org for the next steps.